Return Period
We hope you love your purchase, but if you are not completely satisfied, you can return the item(s) within 14 days of the delivery date for a full refund or exchange, subject to the conditions outlined below.
Eligibility for Returns
To be eligible for a return, items must be returned in original condition. Items that do not meet these criteria will not be considered for a return. A refund will be issued to the original form of payment.
Non-Returnable Items
Certain items are non-returnable, including:
Return Process
You may return online purchases to our store located at 19 E Elm Street, Greenwich, CT.
To initiate a shipping return, please follow these steps:
Refunds
Once your return is received and inspected, we will send you an email to notify you of your refund. Your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size, color, or a different product, please follow the return process outlined above. Once your return is received and inspected, we will process the exchange and ship the new item to you.
Return Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we provide a prepaid shipping label.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately at stylist@bkistudio.com with your order number and a description of the issue. We will arrange for a replacement or refund as quickly as possible at no cost to you.
Contact Information
For any questions or concerns about our return policy, please contact us at:
Beth Krupa Interiors, LLC
19 E Elm Street
Greenwich, CT 06830
beth@bethkrupainteriors.com
203-890-9292
